Refund policy

Returns & Exchanges Due to the handcrafted and personal nature of our products, all sales are final. We do not accept returns or exchanges.

Damaged or Incorrect Orders If your order arrives damaged or you received the wrong item, please contact us within 48 hours of delivery at [your email] with a photo of the item and your order number. Replacements or refunds are issued at our discretion.

Lost Packages If your package is marked as delivered but cannot be located, Reve De Noir is not responsible for packages confirmed as delivered by the carrier.